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<p>An IT administrator doesn’t need yet another tool just for remote desktop access. They need a solution that helps them efficiently navigate the entire process—from reporting an issue, through diagnosis, to its effective resolution—regardless of where the user is located.</p><p>The new version of Axence ConnectPro® combines these stages into a single system. This gives the administrator the necessary context to check the device’s status, perform corrective actions, andwhen necessary connect to the user’s computer.</p><p>The new cloud-based communication layer extends the on-premises model with secure connectivity beyond the local network. In practice, this means less configuration, fewer technical hurdles, and a faster time to get started.</p><h4><strong>Who is Axence ConnectPro® for?</strong></h4><p>Axence ConnectPro® was designed for <strong>administrators and IT teams</strong> who support employees <strong>in the office, remotely, or across multiple locations</strong>. The solution helps <strong>diagnose and resolve issues faster</strong>, provides <strong>secure access to devices outside the local network</strong>, and reduces the number of <strong>manual configurations and additional tools</strong>. It works particularly well where the IT department handles many support requests and needs <strong>a single, organized system for remote support</strong>.</p><p><strong>What’s new in Axence ConnectPro</strong>®<strong>?</strong></p><ul><li><strong>Cloud Relay—a new cloud-based communication layer:</strong> connections outside the LAN without port forwarding or a Relay server.</li><li><strong>Extensive diagnostic tools:</strong> including PowerShell, processes, files, the registry, and administrative actions.</li><li><strong>Secure communication:</strong> end-to-end encryption using Cloudflare infrastructure.</li></ul><p><strong>What are the benefits for the IT administrator?</strong></p><ul><li><strong>A single system for the entire process:</strong> support tickets, diagnostics, administrative tools, and remote access are all in one place.</li><li><strong>Faster problem diagnosis:</strong> Access to information about the device, processes, files, and the registry allows for a better assessment of the situation before starting a remote session.</li><li><strong>Ability to work without interrupting the user:</strong> Many issues can be resolved in the background, without taking over the desktop.</li><li><strong>PowerShell always at your fingertips:</strong> Administrators can run scripts and perform advanced troubleshooting directly from within the system.</li><li><strong>Simpler connections outside the local network thanks to Cloud Relay:</strong> The Agent and Management Console communicate automatically, without port forwarding, a relay server, or manual route configuration.</li><li><strong>Greater control over the remote session:</strong> support for multiple monitors, user consent for the connection, mouse and keyboard lock, and screen masking during maintenance work.</li><li><strong>Secure communication:</strong> data is transmitted in encrypted form and is neither recorded nor stored by intermediaries.</li><li><strong>Support even without a permanent Agent:</strong> QuickHelp allows you to connect to devices that are not permanently managed, e.g., for one-time support, critical devices, or external customer support.</li></ul><p><strong>Want to see Axence ConnectPro</strong>®<strong> in action?</strong></p><p>Now you can use Axence ConnectPro for free for one year -regardless of the size of your organization.</p><p>&nbsp;</p><p><a href="https://axence.net/en/connectpro">More about ConnectPro</a></p><p>&nbsp;</p>

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Axence ConnectPro® brings together the best of the cloud and on-premises solutions. Now you can provide support on your own terms

<p>Our drakkar, marked with the runes of nVision 17.5, has just hit the shore. Come aboard and take control of your IT network!</p><p>This release introduces the <strong>PowerShell Script Library in the HelpDesk module</strong>- a practical arsenal of ready-made solutions that help you perform repetitive tasks faster and streamline your team’s work.</p><p>The new version also introduces the opportunity to <strong>submit your own scripts via a</strong><a href="https://axence.net/en/powershell-scripts-for-axence-nvision"><strong> form available on our website</strong></a>. The best ones may be added to the Library and help other admins in their daily journeys through the IT world.</p><h2><span class="text-tiny"><strong>What will you find in nVision 17.5?</strong></span></h2><ul><li>a PowerShell Script Library in the HelpDesk module,</li><li>the opportunity to submit your own scripts via a <strong>form available on our website</strong>,</li><li>new interface for remote access in the HelpDesk module,</li><li>multiple relations between assests in Inventory.</li></ul><p><strong>Don’t delay – sign up now for our release webinar, which will take place on 9 June at 11:00 am.&nbsp;</strong></p><p>During the webinar, our Powershell Script Library will be put through its trials by fire. The scripts will be tested in a&nbsp;live workshop led by Grzegorz Tworek. He is an undisputed expert in the cybersecurity industry. For many years, Grzegorz has actively promoted ideas related to IT security, especially in connection with Microsoft solutions. He is the author of articles and books on security, a&nbsp;speaker, and an expert at all kinds of conferences, from student events to BlackHat.</p><div class="raw-html-embed"><div align="center"> 
   <a class="btn btn-orange" href="https://axence.net/en/nvision17-5?currency=eur" color:="" #ffffff="" !important;"="">I'm signing up for the webinar</a>
</div></div><p>However, you can download the new version right now and take advantage of its new features. <a href="https://axence.net/en/nvision17-5"><strong>Download nVision 17.5 today</strong></a><strong> and start the next chapter of your admin saga.</strong></p><p>&nbsp;</p><p>&nbsp;</p>

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A new version of nVision has been released, bringing with it the power of scripting!

<p><strong>IT hero, the time has come to strengthen your fleet.</strong> The release of nVision 17.5 is not just another update; it’s the power of knowledge working for you. The centerpiece of this journey is the <strong>PowerShell Script Library</strong>, where you can gather all your knowledge and ready-made solutions in one place. Now, with a single click, you can send your scripts to conquer any number of workstations, tracking their effectiveness just like the progress of a distant expedition. If you demonstrate your mastery, you can contribute your own brick to the <strong>Network Masters Community Repository</strong>, earning glory that will never fade.</p><p><strong>We’ll reveal the details on how to submit scripts during our launch webinar on June 9, so mark your calendar so you don’t miss a thing.</strong></p><p>The security of your territory is a priority, which is why we’re revealing the secrets of our hidden knowledge to you. <strong>Shortly after the release of the new version of nVision, you gain access to detailed documentation that, like a trusted map, will guide you step by step through the implementation of NIS2 requirements and ISO 27001 standards</strong>. The new nVision also means smoother operations: a refreshed remote access interface with multi-monitor preview will let you see every user’s move, while bulk relations generation in Inventory and temporary media unlocking in DataGuard will save you time—time you can devote to planning your next strategic steps.</p><p>Don’t wait until this ship sails out of sight. On <strong>June 9 at 11:00 AM</strong>, we invite you to a major trial by fire during our launch webinar. During the event, the scripts will undergo live hands-on testing by <strong>Grzegorz Twork - </strong>a legend in the cybersecurity industry and multiple-time Microsoft MVP. He will be joined by <strong>Piotr Adamczyk</strong>, Product Manager at Axence, to showcase the full potential of the new tools.</p><p>Come aboard this ISO 27001-certified ship and prove that <strong>you are in control of your network</strong>.</p><div class="raw-html-embed"><div align="center"> 
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nVision 17.5 - Write your own saga and take control of the network!

<p>The beginning of a new year is the perfect time to focus on professional development. In 2026, it is worth adding one particularly important item to your list of resolutions — <strong>systematically acquiring and expanding your IT skills</strong>. <strong>Axence Knowledge Zone</strong> will help you achieve this goal.</p><p>The Knowledge Zone is a unique online space created for IT specialists. There you will find dozens of educational materials on IT technologies and Axence solutions — from articles and recordings of technical and product webinars to conference presentations and other practical content.</p><p>The platform is constantly being developed. We regularly publish new materials to provide access to up-to-date knowledge and solutions useful in everyday work.</p><p><strong>Visit the Axence Knowledge Zone and take care of your development in 2026.</strong></p><p>&nbsp;</p><div class="raw-html-embed"><div align="center"> 
   <a class="btn btn-orange" href="https://axence.net/en/knowledge-zone" style="color: #FFFFFF !important;">I'm entering the Knowledge Zone!</a>
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A New Year's resolution worth keeping: development with Axence Knowledge Zone

<p>As Christmas approaches, we would like to express our warmest wishes to all our customers, contractors, business partners, and employees.</p><p>After an intense and busy year, may this special time bring you respite, peace, and a moment of reflection. May it be an opportunity to rest, meet with loved ones, and recharge your batteries.</p><p>We wish you a Christmas filled with joy, kindness, and warmth, and may the coming season allow you to take a break from your daily responsibilities and enjoy the things that matter most.</p><p>The Axence Team</p>

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Merry Christmas!

<p>As we know, the limits of our language define the limits of our world. That is why, in order to better support administrators worldwide, we are introducing <strong>24 new languages</strong> in which our <strong>Axence nVision®</strong> software is available. Until now, it was available in 5 languages (Polish, English, Portuguese, Bulgarian, and Lithuanian).</p><p>Starting with version <strong>17.0</strong>, you can use nVision if you speak one of the following languages: <strong>Polish, English, Portuguese, Bulgarian, Lithuanian, Spanish, French, German, Italian, Czech, Slovak, Romanian, Hungarian, Dutch, Russian, Ukrainian, Swedish, Greek, Turkish, Chinese (Traditional), Chinese (Simplified), Japanese, Korean, Indonesian, Vietnamese, Thai, Hindi, Uzbek, and Malay.</strong></p><p>Discover all the benefits of <strong>nVision 17.0</strong> and see what it can do!</p><div class="raw-html-embed"><div align="center"> 
   <a class="btn btn-orange" href="https://axence.net/en/nvision17" style="color: #FFFFFF !important;">Learn more and download the new version!</a>
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Axence breaks barriers! The nVision 17.0 interface is now available in nearly 30 languages

<p>On December 2, 2025, the most influential media outlet in Polish IT, the monthly magazine IT Professional, held its awards ceremony. Axence's solutions received two awards, both in the Readers' Choice category.</p><p>The network and IT infrastructure management software – Axence nVision® 16.5 – won in the Monitoring and Management category, earning the title of Product of the Year. This is nVision's 14th consecutive victory in this prestigious competition. It is all the more gratifying that it is the readers themselves – nVision users – who have been appreciating this solution for years. Despite changing technology, the product not only keeps up with the changes, but also stays ahead of them and sets the direction for development.</p><p>However, this was not the only reason for the Krakow-based company to celebrate. The Axence SecureTeam® educational platform, which is still a relatively new solution on the market, has already gained recognition and was voted Product of the Year in the Security category by readers.</p><p>This is the best proof of the important and growing role that education has to play in the field of cybersecurity.</p><figure class="image"><img src="https://strapi.axence.net/uploads/1764844926890_d3299c18a9.jpg" alt="1764844926890.jpg" srcset="https://strapi.axence.net/uploads/thumbnail_1764844926890_d3299c18a9.jpg 156w, https://strapi.axence.net/uploads/small_1764844926890_d3299c18a9.jpg 500w, https://strapi.axence.net/uploads/medium_1764844926890_d3299c18a9.jpg 750w, https://strapi.axence.net/uploads/large_1764844926890_d3299c18a9.jpg 1000w" sizes="100vw" width="1000"></figure><p>The awards were received during the gala ceremony by Grzegorz Oleksy, CEO of Axence, and Robert Posłajko, Director of Marketing and Business Development.</p>

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Axence stole the hearts of IT Professional readers, who awarded the company's solutions twice

<p>Today marks the premiere of nVision 17.0—a version that ends the eternal struggle between the heart and mind of the Administrator. From now on, the passion for helping users in HelpDesk goes hand in hand with the order and full control over assets provided by Inventory. As a result, you get a complete, consistent, and even more effective tool.</p><p><strong>HelpDesk + Inventory = full synergy</strong></p><p>In nVision 17.0, we have introduced the long-awaited combination of HelpDesk tickets with Inventory assets. Thanks to this, you will:</p><ul><li>identify the context of a ticket faster,</li><li>check the history of a device more easily,</li><li>solve user problems more efficiently.</li></ul><p>This provides real support in your daily tasks and is a step towards even more transparent infrastructure management.</p><p><strong>Automations that save you time</strong></p><p>The new version also includes a set of tools that increase the efficiency of the Admin's work:</p><ul><li><strong>Bulk assets creation</strong> — add multiple similar items with a single click.</li><li><strong>Advanced PowerShell</strong> — full control over network operations thanks to an extended command line.</li></ul><p>All so that you can focus on what really matters.</p><p><strong>Security and compliance</strong></p><p>nVision 17.0 also strengthens areas related to security and compliance:</p><ul><li><strong>Whistleblower reporting page</strong> — compliant with current legal requirements.</li><li><strong>New alarm settings</strong> — the ability to configure notifications for activities occurring at specific times.</li></ul><p>This allows you to protect your company's data and processes even more effectively.</p><div class="raw-html-embed"><div align="center"> 
   <a class="btn btn-orange" href="https://axence.net/en/nvision17" style="color: #FFFFFF !important;">Learn more and download the new version!</a>
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Axence nVision® 17.0 debuts to combine what comes naturally to the Admin

<p>On November 25, a new version of our software will be released – <strong>Axence nVision® 17.0</strong>. This is a unique edition in which we have combined intelligent solutions, automation, and security to better support IT departments in their daily work.</p><p><strong>New features in HelpDesk and Inventory</strong></p><p>There are many improvements in the <strong>HelpDesk</strong> and <strong>Inventory</strong> modules. These are even better tools for supporting users and keeping your IT infrastructure in order. The passion to help and the need for organization now go hand in hand like never before.</p><p><strong>More security and compliance</strong></p><p>In nVision 17.0, we place particular emphasis on the protection of data and company resources. The new version also responds to current legal requirements, including the <strong>Whistleblower Protection Act</strong>, helping companies to operate in compliance with regulations.</p><p><strong>Automation that saves time</strong></p><p>nVision 17.0 shows that automation can take many forms. We have introduced numerous improvements that will make IT management even easier, faster, and more intuitive.</p><p><strong>New languages</strong></p><p>Starting with version 17, nVision will also be available in many new languages, so that the support we provide to Admins will be limitless!</p><p><strong>Take part in the premiere webinar!</strong></p><p>On December 10 at 11:30 a.m., we will talk in detail about the new features in version 17.0 and answer all participants' questions. Don't miss it!</p><div class="raw-html-embed"><div align="center"> 
   <a class="btn btn-orange" href="https://axence.net/en/webinars?webinar=nvision#details" style="color: #FFFFFF !important;">I'm signing up for the webinar!</a>
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The premiere of Axence nVision® 17.0 is coming, where heart and mind will join forces to support IT

<p>We are constantly working on developing our nVision software to provide you with the best quality and user experience. Today, we are launching nVision 16.6, which includes numerous new features and useful improvements.</p><p><strong>What's new for you?</strong></p><p>When it comes to the functionality of the entire software, it is definitely worth mentioning the completely new, redesigned <strong>nVison installer</strong>. UX improvements include a new server and management console installation mechanism.</p><p>We have also expanded the <strong>report management</strong> capabilities, which now also include users with the “Operator” role. We have also added <strong>support for the TLS 1.3 protocol</strong> and removed support for the SSL 3.0 protocol. But that's not all; it is also worth mentioning the <strong>update to the OpenSSL library</strong> in nVision.</p><p>As for individual modules, we have made improvements to the HelpDesk and Users module.</p><p>Our HelpDesk has gained new superpowers that will help you rush to the rescue. From now on, after a connection loss, <strong>remote access will automatically resume</strong>. We are always listening to what administrators using nVision have to say. In response to these needs, we have improved the use of additional fields in HelpDesk. What is the conclusion? If you have any comments or ideas on how to improve nVision, let us know, and we will do our best to implement these improvements.</p><p>We have enhanced the Users module with an updated TCP/IP stack integration component that allows you to filter network traffic. We have also changed the link usage monitoring component. <strong>This significantly improves the stability, compatibility, and performance of this parameter.</strong></p><p>&nbsp;</p><div class="raw-html-embed"><div align="center" style="display: flex; gap: 20px; justify-content: center; flex-wrap: wrap;">
    
  
    
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Introducing Axence nVision® 16.6 with many new features and useful improvements

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<p>This autumn we have prepared something special for all those who work with older versions of our software. To sweeten the autumn season and the return to everyday life after the summer holidays, we offer these customers a upgrade to the latest version of nVision on favorable terms.The promotion runs from September 1 to October 31.</p><p>You can take advantage of this promotion if:</p><ul><li>You have version 10 or higher of Axence nVision® – you will receive a 30% discount on the price of the upgrade to the latest version 16.5.</li><li>You have a version lower than 10 of Axence nVision® – you will receive a 40% discount on the nominal price for the purchase of a new Axence nVision® 16.5 license.</li></ul><div class="raw-html-embed"><div align="center"> 
   <a class="btn btn-orange" href="https://strapi.axence.net/uploads/TERMS_AND_CONDITIONS_OF_THE_CAMPAIGN_Autumn_a_time_of_comebacks_n_Vision_upgrade_at_a_fair_price_332eb26419.pdf" style="color: #FFFFFF !important;">Promotion Terms and Conditions</a>
</div></div><h2><span class="text-small">What does nVision 16.5 offer and why is it worth having?</span></h2><h3><span class="text-small">Additional fields</span></h3><p>In nVision 16.5, you can use additional fields in several ticket categories at the same time. We have also added <strong>internal additional fields</strong>, visible only to the technical support team.</p><h3><span class="text-small">Reporting</span></h3><p>The new version introduces an improved and customizable reporting system in the following modules:</p><ul><li>Network</li><li>DataGuard</li><li>Inventory</li><li>Users</li></ul><p>Reports are now more flexible and transparent, making it easier to analyze and document activities.</p><h3><span class="text-small">Screen masking</span></h3><p>Starting with version 16.5, a feature is available to <strong>mask screens for users</strong> during remote sessions. This allows you to perform operations invisibly to the end user, which increases the level of security and confidentiality of your work.</p><h3><span class="text-small">Remote connections in difficult conditions</span></h3><p>If the device does not have an active screen (e.g., closed laptop, terminal server, virtual machine), nVision 16.5 automatically launches a proprietary virtual screen. This makes it possible to establish a connection and support the user even in unusual situations.</p><p><strong>Hurry, because the promotion runs from the beginning of September to the end of October.</strong></p><p>Let us know and we will be happy to prepare a quote for you!</p><div class="raw-html-embed"><div align="center"> 
   <a class="btn btn-orange" href="https://axence.net/en/nvision-quote" style="color: #FFFFFF !important;">Request a quote</a>
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Autumn, the time of comebacks – get an nVision upgrade at a fair price!

<p>Development is in our blood! At Axence, we are constantly working to improve our products.</p><p>This time, we've made a number of changes to our newest product ConnectPro. ConnectPro is a remote support tool that enables secure and intuitive connections to users' computers, file and process management, and communication via chat. The tool also offers a Quick Help feature, allowing users to quickly connect to their computers without installing a fixed agent.</p><p>What changes have we made to ConnectPro?</p><ul><li>we introduced Portuguese language version,</li><li>we added an option to cover the screen for the user in remote access,</li><li>we enabled the creation of custom HTML messages (displayed to a user whose screen was covered during a remote connection),</li><li>we improved the program to automatically reconnect in case of a broken remote session.</li></ul><p>What's more, now you can use ConnectPro free of charge for a year, and that's regardless of the size of your organization.</p><div class="raw-html-embed"><div align="center"> 
  <a class="btn btn-blue" href="https://account.axence.net/#/free/ConnectPro?utm_source=axence_net&amp;utm_medium=button_news&amp;utm_campaign=cp_new_version" target="_blank">
    Get the free license
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Meet the new version of Axence ConnectPro!

ISO w stopce

Wywołanie TYP po kliknięciu w bezpłatną licencję ACP

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      <h2>Happy Easter</h2>
  
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      <p>The entire Axence team wishes you peace of mind, a quick arrival of springtime, and well-earned respite with your family for the upcoming Easter holidays.</p>    </div>

Happy Easter

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      <h2>A totally new HelpDesk module in Axence nVision!</h2>
  
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A totally new HelpDesk module in Axence nVision!

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      <h2>How are the requirements of IT departments and managements changing in the scope of IT infrastructure management? In which direction will the software evolve?</h2>
  
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<h3>Learn about the hottest trends and directions in network <br>and asset management, and stay up-to-date in 2016.</h3>
<p>Check out the latest guest post on the Capterra blog,<br>written by Marcin Matuszewski – Technical Support Engineer at Axence.</p>
<p><a href="http://blog.capterra.com/top-9-it-management-trends-for-2016/">Read the article</a></p>
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<div id="wpv-column-6671dbc145a663dde2a48236289cfe93"><a href="http://blog.capterra.com/top-9-it-management-trends-for-2016/"><img src="mail/20160302/capterra.png" alt="Top 9 IT Management Trends for 2016"></a></div>    </div>

A totally new HelpDesk module in Axence nVision!

A totally new HelpDesk module in Axence nVision!

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